Business scenarios

Strategies and solutions for your brand’s success

Scenari di business

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We have the right solution for your business needs. See how we can help you.

Your new brand is launching a range of products to be sold directly to the end consumer. You want to provide a simple and smooth purchase experience, but you still haven’t developed a solid order-management system or set up a team to manage sales- and tax-related activities.

Objective

Scenario

Your needs

Business needs

The solution

Unleash your potential by choosing what to outsource using e-commerce and marketplaces.

What we do

Our involved services

Brand Startup

Many major brands with a consolidated online presence who have entrusted their eCommerce to a full-service provider or an e-tailer are considering bringing eCommerce back in-house by investing in technology and processes and hiring conversation managers, digital marketing professionals, and eCommerce experts. This way, they can fully control their online presence and how their customers perceive it.

eCommerce Insourcing

You sell high-quality products nationally, but you're interested in expanding internationally to increase your business turnover. According to research from the International Trade Centre, exports of digital goods and services increased by 22% in 2020, demonstrating that internationalization of ecommerce is becoming increasingly important for brands globally. However, you're not sure how to proceed to quickly open new markets abroad without encountering legal, tax, linguistic, or cultural barriers.

Unleash your potential by choosing what to outsource using e-commerce and marketplaces.

Internationalization

&nbsp;Your brand has a consolidated presence in large-scale distribution or specialised shops. Moreover, your products are available on top marketplaces, including Amazon, where they are marketed by distributors or sub-distributors.Your objective? Implementing an omnichannel strategy. For this purpose, you hire an e-commerce manager to handle the channel and advertisement.

Marketplace onboarding

A well-established fashion or consumer product brand with a well-distributed network of physical stores throughout the country aims to expand its online presence and activate direct online sales.

Omnichannel E-commerce

Your online store offers optimal CX. Your customer base is satisfied with the service and product, but sales are currently performing below expectations and you are seeking to reach the volumes necessary to achieve your goals.

Performance Boost

A brand wants to adopt a D2C sales model. It expects low initial volumes, a linear growth that could become exponential and sudden peaks in volumes due to promotional actions. An online selling brand must face several logistic challenges, such as warehouse management, order preparation, customer delivery and returns.

T-Data as a 3PL

The brand has developed a unique product in the market and has adopted a D2C sales strategy that is based on dialogue with customers to support them and understand their needs. Offering friendly and competent support to customers during the purchase process and after the sale is therefore crucial for the success of the brand from many perspectives.

Total Digital Care

Solutions

All scenarios

T-Data supports your brand on e-commerce platforms and marketplaces, providing multiple integrated solutions in full outsourcing or tailor-made services. With our D2C model, we help you expand into new markets and sales channels and provide a first-rate customer experience. We generate value, increase your margins and unleash your business potential.

In our automated warehouses, order management is quickly fulfilled thanks to a highly reliable service involving every resource of the Transmec Group to manage shipment, customs, and delivery. But for this to happen, we need an automated warehouse and an excellent organisation.

Fulfilment by T-Data

Logistics tailored to your needs

What we provide

We have the right solution for your business needs. See how we can help you.

Fill in the form to get a free consultation or information on how to outsource your e-commerce management.

Grow with us

Contact us

End-to-End Logistics

We manage your online sales channel, whether it’s a brand’s official website or an account on major marketplaces. Our commitment is to free you from the burden of routine activities on your e-shop, like uploading and changing an offer, updating prices, adding new information and images, and launching special promotions. Moreover, we enable and check your sales on major marketplaces like Amazon, Manomano, Cdiscount, eBay, and Zalando, helping you with logistics and interacting with the marketplace. Finally, we apply our business intelligence to create periodic sales reports by product, category and market, supporting you in achieving your sales goals.

We manage your sales

For your e-shop

For your marketplace

Our services

Store & Marketplace management  

We manage the requests from your customers in real-time, seizing every opportunity to increase their satisfaction and improve your brand’s credibility and success. Listening to customers before and after their purchase is our priority. That’s why we can communicate with them in multiple languages, helping improve your online reputation with website review moderation services.

Elevate your customer care

A successful customer experience

Customer service 

By choosing T-Data as an intermediary for your sales, you no longer have to worry about managing your proceedings, invoicing, and tax payments, regardless of the country your e-commerce is active in. This way, your business volumes can reach the highest peaks. We ensure security and privacy by scrupulously managing legal-compliance payments and activities. We take care of e-logistics operations on your behalf, complying with regulations concerning taxes, customs, the environment, privacy, and consumer rights, regardless of the country where you sell your products.

Leave bureaucracy to us

We make your accounting simple 

Merchants of record

Our full-service solution involves the competencies needed to ensure high digital sales. Moreover, through a full outsourcing approach, we can activate and manage your e-commerce project within the space that Caffeina and T-Data have created for you.

Your customised online shop

Caffeina’s contribution

T-Data’s contribution

Business scnearios

Full Service C+

We sell your products for you on more than 20 online marketplaces. This way, you can reach clients all over the world while we take care of all legal, operational, and IT aspects. Protecting your brand and your prices is our mission. We take care of your customers, products, returns, and shipments. We want your customers to have the best purchasing experience in line with your strategy.