Full Service esp

Our ESP full-service model enables clients to activate an international sales channel by fully delegating activities to a specialized and experienced supplier.

HOW DO WE SPEAK TO YOUR ONLINE STORE?

PRODUCTS

When stored in our warehouses they remain the customer’s property, only becoming T-Data’s when sold.

SALE

Takes place on the customer’s website or on marketplaces (e.g. Amazon). T-Data is liable for the sale.

HOW DOES INVOICING
TAKE PLACE?

PAYMENTS

T-Data takes care of collecting money from the final consumer and all related taxation (issuing invoices and VAT management)

SERVICE FEE

The service fee paid to T-Data varies according to the percentage of sales, with a single invoice at the end of the month

SERVICE STRUCTURE

Full Service

With the full-service ESP (E-commerce Service Provider) solution, T-Data manages the sales relationship with the final consumer. This is the only way the client is fully protected from risks and liabilities related to consumer, tax and privacy regulations.

RELATIONSHIP WITH
THE FINAL CONSUMER

PROFESSIONAL PARTNERS

T-Data collaborates with the main players in operating the online shop, digital marketing implementation, as well as with the most popular marketplaces.

Shop

Marketing

T Platform

T-Platform, the proprietary software, is the IT heart of the service. It orchestrates all T-Data’s services and external connections.

T-Platform is equipped with an API (Application Programming Interface) for the exchange of data.

SERVICE KPIS
Our web-based portal is growing rapidly and allows the customer or partner to monitor the status of the service KPIs at any time. These include:

  • Number of orders, shipments, returns
  • Revenue and service fee
  • Warehouse stock
  • Number of tickets, complaints, interactions
  • Satisfaction levels
  • Response and resolution times

Many customers have already chosen us

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